Show Notes

What’s New in Power Platform:

* Power Apps updates from Build – https://www.microsoft.com/en-us/power-platform/blog/power-apps/reimagining-human-agent-collaboration-for-a-new-era-of-app-development-with-microsoft-power-apps/
* General Copilot Studio and Teams updates – https://www.microsoft.com/en-us/microsoft-365/blog/2025/05/19/introducing-microsoft-365-copilot-tuning-multi-agent-orchestration-and-more-from-microsoft-build-2025/
* Entra Agent ID – https://techcommunity.microsoft.com/blog/microsoft-entra-blog/announcing-microsoft-entra-agent-id-secure-and-manage-your-ai-agents/3827392
* All the Copilot Studio updates – https://www.microsoft.com/en-us/microsoft-copilot/blog/copilot-studio/multi-agent-orchestration-maker-controls-and-more-microsoft-copilot-studio-announcements-at-microsoft-build-2025/
* Dataverse and agentic AI – https://www.microsoft.com/en-us/microsoft-copilot/blog/copilot-studio/announcing-new-microsoft-dataverse-capabilities-for-multi-agent-operations/
* Updates to Power Pages – https://www.microsoft.com/en-us/power-platform/blog/power-pages/digitize-your-citizen-and-customer-service-experiences-with-agentic-ai-business-portals-in-microsoft-power-pages/
* All about pre-built MCP Servers – https://www.microsoft.com/en-us/dynamics-365/blog/business-leader/2025/05/20/the-autonomous-enterprise-how-generative-ai-is-reshaping-business-applications/
* Security enhancements for Copilot Studio – https://techcommunity.microsoft.com/blog/microsoft-security-blog/enterprise-grade-controls-for-ai-apps-and-agents-built-with-azure-ai-foundry-and/4414757 and https://www.microsoft.com/en-us/microsoft-copilot/blog/copilot-studio/announcing-managed-security-enhancements-for-microsoft-copilot-studio/
* MCP in Copilot Studio – https://www.microsoft.com/en-us/microsoft-copilot/blog/copilot-studio/introducing-model-context-protocol-mcp-in-copilot-studio-simplified-integration-with-ai-apps-and-agents/
* Evaluation of Agents and better analytics in Copilot Studio – https://www.microsoft.com/en-us/microsoft-copilot/blog/copilot-studio/empowering-makers-with-a-complete-agent-lifecycle-in-microsoft-copilot-studio/
* Testing for Prompts – https://learn.microsoft.com/en-us/ai-builder/batch-testing-prompts
* Custom NLU options for Contact Center – https://m365admin.handsontek.net/dynamics-365-contact-center-nlu-dynamics-365-contact-center-within-copilot-studio/
* Project and To Do move into Planner soon – https://app.cloudscout.one/evergreen-item/mc1081585/
* Power Platform Advisor Enhancements – https://m365admin.handsontek.net/power-platform-enhancements-power-platform-advisor/
* Use Copilot (Graph) Connectors in Copilot Studio – https://m365admin.handsontek.net/microsoft-copilot-studio-extend-agent-capabilities-copilot-connectors/

What’s New in HR/Retail/BC/Project:

* HR Recruiting App – https://learn.microsoft.com/en-us/dynamics365/human-resources/hr-recruit-setup
* Immersive Home for HR – https://learn.microsoft.com/en-us/dynamics365/fin-ops-core/fin-ops/copilot/immersive-home?toc=%2Fdynamics365%2Fhuman-resources%2Ftoc.json

What’s New in F&SCM:

* What’s New in Supply Chain 10.0.44 – https://learn.microsoft.com/en-us/dynamics365/supply-chain/get-started/whats-new-scm-10-0-44
* Immersive Home F&SC – https://learn.microsoft.com/en-us/dynamics365/fin-ops-core/fin-ops/copilot/immersive-home
* Agent Management – https://learn.microsoft.com/en-us/dynamics365/fin-ops-core/fin-ops/copilot/agent-mgmt

What’s New in Solution Updates:

* Dynamics 365 for Field Service to 8.8.134.558
* Power Apps Checker to 2.0.0.167
* Power Automate Extensions to 1.9.7.0 then 1.9.8.0
* Globalization Solution for Microsoft Dynamics 365 Finance to 1.0.3056.1 then 1.0.3063.1
* Common Data Model for Nonprofits to 3.1.3.3
* Dynamics 365 Sales Agents to 9.1.25043.10030
* Dynamics Sales Embedded Package to 9.0.25043.10002
* Microsoft Cloud for Sustainability Data Model to 2.30.0.1243
* Microsoft Sustainability Manager Premium to 2.30.0.1243
* Business performance analytics to 2.1.3050.1316
* Dynamics 365 Demand Planning Application to 1.0.0.2794
* Copilot Studio Kit to 20250521.1 then 20250523.1
* Power Platform Environment Settings App to 1.1.1.1331
* Agent Productivity Tools to 9.2.25044.1010
* Appprofilemanager to 10.1.25044.1014
* Dynamics 365 ChannelExperienceApps to 1.0.25044.1019
* Dynamics 365 Customer Service Analytics to 9.0.25044.1002
* Dynamics 365 Customer Service Intelligence to 9.2.25044.1031
* Dynamics 365 Service Scheduling to 9.0.25034.1005
* Copilot in Microsoft Dynamics 365 Finance to 1.0.3063.1
* Invoice Capture for Dynamics 365 Finance to 1.9.5.37
* Financial Reconciliation (Preview) to 1.0.0.2

4 Places you can look to find out some of the details of these updates:

* https://docs.microsoft.com/en-us/dynamics365/released-versions/
* M365 Admin Center – https://portal.office.com/adminportal/home#/MessageCenter
* Customer Insights – https://learn.microsoft.com/en-us/dynamics365/customer-insights/whats-new-customer-insights
* F&SC Release Schedule – https://learn.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/get-started/quality-updates-schedule

Show Notes

What’s New in Power Platform:

* Register for Build (May 19-22) – https://register.build.microsoft.com/
* Build conference agent governance sessions – https://www.microsoft.com/en-us/power-platform/blog/2025/05/15/microsoft-build-2025-agent-governance-what-to-look-for/
* Better Power Apps editing – https://www.microsoft.com/en-us/power-platform/blog/power-apps/enhanced-undo-redo-in-power-apps-studio/
* Copilot Studio will support A2A Protocol – https://www.microsoft.com/en-us/microsoft-cloud/blog/2025/05/07/empowering-multi-agent-apps-with-the-open-agent2agent-a2a-protocol/
* Power Apps April Summary – https://www.microsoft.com/en-us/power-platform/blog/power-apps/whats-new-in-power-apps-april-2025-feature-update/
* COE Starter Kit May Update – https://github.com/microsoft/coe-starter-kit/releases/tag/CoEStarterKit-may2025
* Pipelines enhancements – https://www.microsoft.com/en-us/power-platform/blog/power-apps/scale-alm-org-wide-with-deployment-hub-ga-and-the-new-default-pipeline-rule/
* Gong integration – https://www.gong.io/blog/announcing-gong-microsoft-integrations-for-revenue-teams/
* New security options for Federated Identities in Copilot Studio – https://learn.microsoft.com/en-us/microsoft-copilot-studio/configuration-authentication-azure-ad?tabs=fic-auth
* GCC gets Power Pages CDN and WAF – https://www.microsoft.com/en-us/power-platform/blog/power-pages/announcing-content-delivery-network-and-web-application-firewall-for-us-government-cloud-in-power-pages/

What’s New in CE:

* Updates to Case Summarization – https://www.microsoft.com/en-us/dynamics-365/blog/it-professional/2025/05/02/transform-customer-support-with-case-summary-auto-enablement/
* Copilot for Sales April Updates – https://www.microsoft.com/en-us/dynamics-365/blog/it-professional/2025/05/01/whats-new-in-copilot-for-sales-april-2025/
* WhatsApp Channel through ACS in Contact Center – https://www.microsoft.com/en-us/dynamics-365/blog/it-professional/2025/05/01/announcing-dynamics-365-contact-center-whatsapp-channel-powered-by-azure-communication-services/
* Forecasting Contact Center needs – https://www.microsoft.com/en-us/dynamics-365/blog/it-professional/2025/05/05/forecasting-case-and-conversation-volumes-in-dynamics-365-contact-center/
* Shift Planning in Contact Center – https://www.microsoft.com/en-us/dynamics-365/blog/it-professional/2025/05/09/shift-planning-and-scheduling-in-dynamics-365-contact-center/
* Rep Schedule Calendar in Contact Center – https://www.microsoft.com/en-us/dynamics-365/blog/it-professional/2025/05/12/stay-organized-with-the-schedule-calendar-in-contact-center/
* Time off requests in Contact Center – https://www.microsoft.com/en-us/dynamics-365/blog/it-professional/2025/05/13/manage-time-off-requests-with-dynamics-365-contact-center/
* Shift bidding in Contact Center – https://www.microsoft.com/en-us/dynamics-365/blog/it-professional/2025/05/14/empower-your-contact-center-workforce-with-shift-bidding-and-swapping/
* Adherence to schedule tracking in Contact Center – https://www.microsoft.com/en-us/dynamics-365/blog/it-professional/2025/05/15/boost-your-teams-performance-with-the-adherence-tracker/

What’s New in HR/Retail/BC/Project:

* New Microsoft Dynamics 365 Business Central pricing effective October 2025 – https://www.microsoft.com/en-us/dynamics-365/blog/business-leader/2025/05/06/new-microsoft-dynamics-365-business-central-pricing-effective-october-2025/
* Public Preview: Recruiting Add-on with AI & Scheduling Capabilities Now Available in Dynamics 365 Human Resources – https://www.microsoft.com/en-us/dynamics-365/blog/it-professional/2025/05/07/recruiting-add-on-with-ai-scheduling-capabilities-now-available-in-dynamics-365-human-resources/
* HR Features Improve Compensation and Benefits Management – https://www.microsoft.com/en-us/dynamics-365/blog/it-professional/2025/05/06/enhance-compensation-benefits-management-dynamics-365-hr-updates/

What’s New in F&SCM:

* Updates to User License Validation – https://www.microsoft.com/en-us/dynamics-365/blog/it-professional/2025/03/28/simplifying-license-management-dynamics-365/
* User security governance overview – https://learn.microsoft.com/en-us/dynamics365/fin-ops-core/fin-ops/sysadmin/security-gov-overview and Tech Talk – https://community.dynamics.com/blogs/post/?postid=d37bf437-a3f4-ef11-be20-6045bda9c2a9
* See what’s next in financial operations from Microsoft Dynamics 365 at Gartner CFO & Finance Executive Conference 2025 – https://www.microsoft.com/en-us/dynamics-365/blog/business-leader/2025/05/08/see-whats-next-in-financial-operations-from-microsoft-dynamics-365-at-gartner-cfo-finance-executive-conference-2025/
* A new era in business processes: Autonomous agents for ERP – https://www.microsoft.com/en-us/dynamics-365/blog/business-leader/2025/05/09/a-new-era-in-business-processes-autonomous-agents-for-erp/
* Deploying financial reconciliation agent in Copilot Studio & Dataverse | Dynamics 365 Bites – https://community.dynamics.com/blogs/post/?postid=ececf7cc-1031-f011-8c4e-000d3a4e8211
* Business Continuity and Disaster Recovery | Managed Availability | Dynamics 365 FastTrack TechTalk – https://community.dynamics.com/blogs/post/?postid=407d0ac5-822f-f011-8c4e-6045bda94eab

What’s New in Solution Updates:

* Power Apps App Copilot PVA Bot to 9.1.2025043.250416150
* Dynamics Sales Embedded Package to 9.0.25035.10009
* Workforce Management for Customer Service to 9.0.25035.1052
* Dynamics 365 for Field Service to 8.8.134.552
* Dynamics 365 Service Scheduling to 9.0.25034.1004
* Dynamics Sales Embedded Package to 9.0.25041.10009
* Power Automate Extensions to 1.9.5.0 then 1.9.6.0
* Power Platform Dataflows to 1.0.0.169
* Business performance analytics to 2.1.3026.1278
* Copilot for finance and operations apps to 1.0.03048.2 then 1.0.03054.2
* Copilot in Microsoft Dynamics 365 Supply Chain Management to 1.1.03046.2
* Microsoft Dynamics 365 – PowerAIExtensions to 1.0.1.688 then 1.0.1.769
* Copilot in Microsoft Dynamics 365 Finance to 1.0.3049.1
* Invoice Capture for Dynamics 365 Finance to 1.9.4.69
* Agent Productivity Tools to 9.2.25042.2000
* Appprofilemanager to 10.1.25042.1007
* Dynamics 365 ChannelExperienceApps to 1.0.25042.1013
* Dynamics 365 Customer Service Analytics to 9.0.25042.1001
* Dynamics 365 Customer Service Intelligence to 9.2.25042.1040
* Power Pages Core to 1.0.2501.149
* Power Platform Connection References to 1.12.12.0
* Power Automate Process Mining to 1.3.24.0
* Globalization Solution for Microsoft Dynamics 365 Finance to 1.0.3049.1
* Microsoft Dynamics 365 Project Operations to 4.140.0.1087
* Invoice Capture for Dynamics 365 Finance to 1.9.5.2
* Microsoft Project Service Core to 1.0.140.653
* Dynamics 365 Customer Insights – Journeys to 1.114.2002.0
* Dynamics 365 Customer Insights – Journeys real-time to 1.1.55604.69

4 Places you can look to find out some of the details of these updates:

* https://docs.microsoft.com/en-us/dynamics365/released-versions/
* M365 Admin Center – https://portal.office.com/adminportal/home#/MessageCenter
* Customer Insights – https://learn.microsoft.com/en-us/dynamics365/customer-insights/whats-new-customer-insights
* F&SC Release Schedule – https://learn.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/get-started/quality-updates-schedule

Show Notes

What’s New in Power Platform:

* Architecture Center – https://www.microsoft.com/en-us/power-platform/blog/power-apps/introducing-power-platform-and-copilot-studio-architecture-center/
* Git integration is GA – https://www.microsoft.com/en-us/power-platform/blog/power-apps/git-integration-is-generally-available/
* Copilot Studio with MCP lab – https://devblogs.microsoft.com/powerplatform/microsoft-copilot-studio-mcp/
* What’s new in Copilot Studio from April – https://www.microsoft.com/en-us/microsoft-copilot/blog/copilot-studio/whats-new-in-copilot-studio-april-2025/
* More security flexibility with Power Apps and SQL – https://www.microsoft.com/en-us/power-platform/blog/power-apps/use-shareable-service-principal-name-with-power-apps/
* Improvements to Monitor (preview) – https://www.microsoft.com/en-us/power-platform/blog/power-apps/use-monitor-to-maximize-production-health-preview/
* Use Teams Chat as Knowledge Source in Copilot Studio (May 13) – https://app.cloudscout.one/evergreen-item/mc1064340/
* Agent Builder Agents in dedicated environment – https://app.cloudscout.one/evergreen-item/mc1064258/

What’s New in CE:

* Preview of service agents – https://www.microsoft.com/en-us/dynamics-365/blog/it-professional/2025/04/21/experience-the-future-of-customer-service-with-ai-agents/
* Field Service Bookings in Outlook – https://www.microsoft.com/en-us/dynamics-365/blog/it-professional/2025/04/17/dynamics-365-field-service-new-exchange-integration/
* Better Prioritization in Contact Centers – https://www.microsoft.com/en-us/dynamics-365/blog/it-professional/2025/04/24/enhance-customer-service-with-advanced-prioritization/
* What’s new in Unified Routing from April – https://www.microsoft.com/en-us/dynamics-365/blog/it-professional/2025/04/29/whats-new-in-unified-routing-april-2025-feature-update/
* Contact Center Capacity Planning and Workforce Management (today) – https://m365admin.handsontek.net/dynamics-365-contact-center-use-capacity-planning-predict-staffing-needs/

What’s New in HR/Retail/BC/Project:

* What’s new in Commerce 10.0.44 – https://learn.microsoft.com/en-us/dynamics365/commerce/get-started/whats-new-commerce-10-0-44

What’s New in F&SCM:

* What’s New in Finance 10.0.44 – https://learn.microsoft.com/en-us/dynamics365/finance/get-started/whats-new-changed-10-0-44

What’s New in Solution Updates:

* Microsoft Dynamics 365 – PowerAIExtensions to 1.0.1.585
* Globalization Solution for Microsoft Dynamics 365 Finance to 1.0.3028.1 then 1.0.3035.1 then 1.0.3042.1
* Dynamics Sales Embedded Package to 9.0.25034.10006
* Power BI Extensions (Preview) to 1.0.0.193
* Power Platform Environment Settings App to 1.1.1.1212 then 1.1.1.1216
* Power Automate Extensions to 1.9.3.0 then 1.9.4.0
* Power Platform Pipelines to 9.1.25041.25040309
* Agent Productivity Tools to 9.2.25035.1003
* Appprofilemanager to 10.1.25035.1002
* Dynamics 365 ChannelExperienceApps to 1.0.25035.1016
* Dynamics 365 Customer Service Analytics to 9.0.25035.1003
* Dynamics 365 Customer Service Intelligence to 9.2.25035.1059
* Dynamics365 ServiceFeatureManagerAnchor to 9.0.25035.1001
* Microsoft Flow Approvals to 2.1.7.0
* Microsoft Dynamics 365 – PowerAIExtensions to 1.0.1.651
* Power Automate Process Mining to 1.3.23.0
* Copilot in Microsoft Dynamics 365 Supply Chain Management to 1.1.03026.1

4 Places you can look to find out some of the details of these updates:

* https://docs.microsoft.com/en-us/dynamics365/released-versions/
* M365 Admin Center – https://portal.office.com/adminportal/home#/MessageCenter
* Customer Insights – https://learn.microsoft.com/en-us/dynamics365/customer-insights/whats-new-customer-insights
* F&SC Release Schedule – https://learn.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/get-started/quality-updates-schedule