Show Notes
What’s New in Power Platform:
* AI Builder Updates – https://powerautomate.microsoft.com/en-us/blog/july-2023-updates-for-ai-builder/
* Copilot for Pipelines – https://powerapps.microsoft.com/en-us/blog/copilot-now-powers-deployment-notes-for-pipelines-in-power-platform/
* July Power Apps Feature Updates – https://powerapps.microsoft.com/en-us/blog/whats-new-power-apps-july-2023-feature-update/
* Using CLI with Power Pages – https://devblogs.microsoft.com/powerplatform/getting-started-with-power-platform-cli-and-power-pages/
* Power Apps Copilot expansion – https://powerapps.microsoft.com/en-us/blog/new-power-apps-home-page-now-generally-available-with-expanded-copilot-access/
* Open AI in PVA – https://powervirtualagents.microsoft.com/en-us/blog/create-generative-ai-solutions-with-power-virtual-agents-and-azure-openai-services/
* Good Power Platform governance resource – https://forwardforever.com/the-great-power-platform-governance-faq/
* More on modern controls for Power Apps – https://powerapps.microsoft.com/en-us/blog/july-2023-updates-for-modernization-in-power-apps-theming-and-more/
* Templates for SuperApps – https://powerusers.microsoft.com/t5/Power-Apps-Community-Blog/Building-SuperApp-with-Power-Platform/ba-p/2270329
* Creating Custom Connectors from Visual Studio is now GA – https://devblogs.microsoft.com/powerplatform/power-platform-as-connected-service-for-visual-studio-is-generally-available/
* Automated testing of PVA – https://powervirtualagents.microsoft.com/en-us/blog/automate-testing-of-your-power-virtual-agents-chatbots-with-the-pva-test-framework-sample-solution/
What’s New in CE:
* Nuance Gatekeeper configuration in Customer Service – https://learn.microsoft.com/en-us/dynamics365/customer-service/nuance-gatekeeper-introduction
* Customer Service options for leveraging Teams integrations – https://cloudblogs.microsoft.com/dynamics365/it/2023/07/31/customer-service-is-a-microsoft-teams-sport/
* How to enable copilot for customer service on SharePoint knowledge – https://cloudblogs.microsoft.com/dynamics365/it/2023/08/01/use-copilot-with-sharepoint-knowledge-to-serve-your-customers/
* Use Notes more efficiently – https://cloudblogs.microsoft.com/dynamics365/it/2023/08/03/create-cases-contacts-and-accounts-faster-from-notes-on-the-timeline/
* Use Conversation Intelligence with 3rd Party telephony providers – https://cloudblogs.microsoft.com/dynamics365/it/2023/08/02/conversation-intelligence-unleashes-the-potential-of-your-sales-organization/
* Copilot in Field Service – https://cloudblogs.microsoft.com/dynamics365/bdm/2023/08/09/introducing-copilot-in-dynamics-365-field-service-helping-your-frontline-deliver-exceptional-service-with-next-generation-ai/
* Front line worker enhancements abound – https://blogs.microsoft.com/blog/2023/08/09/microsoft-solutions-boost-fortune-500-frontline-productivity-with-next-generation-ai/
What’s New in HR/Retail/BC/Project:
* Human Resources 10.0.36 – https://learn.microsoft.com/en-us/dynamics365/human-resources/get-started/hr-whats-new-10-0-36
What’s New in F&SCM:
* Co-Pilot for Supply Chain – https://cloudblogs.microsoft.com/dynamics365/it/2023/08/04/make-more-effective-procurement-decisions-with-dynamics-365-copilot-in-supply-chain-management/
* Responsible AI for Supply Chain – https://learn.microsoft.com/en-us/dynamics365/supply-chain/responsible-ai-overview
* Supply Chain – 10.0.36 – https://learn.microsoft.com/en-us/dynamics365/supply-chain/get-started/whats-new-scm-10-0-36
What’s New in Solution Updates:
* Agent Productivity Tools to 9.2.23064.1014
* Flow Extensions to 1.5.11.0 then 1.5.12.0
* Omnichannel for Customer Service to 1.5.16.10240
* App Profile Manager to 10.1.23064.1021
* Enterprise Sales to 9.0.23072.10003
* Sales Insights to 9.0.23081.10003
* Excel to Dataverse and Canvas App to 1.0.0.27
* Virtual Connectors in Dataverse to 9.0.0.1302
* Intelligent order management trial to 1.0.0.6656
* Copilot in SCM to 1.0.0.9
* Copilot in Finance to 1.0.2410.1
* Field Service to 8.8.96.23
* LinkedIn Sales Navigator to 3.0.1.1600
* Store Operations Assist to 1.0.2.863
* Catalog Client to 1.2.0.2
* Dual-write Party and Global Address Book to 3.5.1.102
* Guides to 800.6.0.1
* Project Operations to 4.74.0.59
* Project Service Core to 1.0.74.38
* Cloud for Sustainability Data Model to 2.12.0.185
3 Places you can look to find out some of the details of these updates:
* https://docs.microsoft.com/en-us/dynamics365/released-versions/
* M365 Admin Center – https://portal.office.com/adminportal/home#/MessageCenter
* Customer Insights – https://learn.microsoft.com/en-us/dynamics365/customer-insights/whats-new-customer-insights
Featured Content:
* Register for the Power Platform Conference in Las Vegas in early Oct –
https://aka.ms/MPPC23/Apps/Register
* You can enable Wave 2 preview updates in your non-Prod environments to test with
